Monday, October 18, 2010

Charles Rouchka

Time has come to say good bye and to express how much we enjoyed our experience with Irvine Cottages. Charlie has passed onward from Cottage 9, but our memories of his time there are indelible. The serendipitous discovery of your resources could not have been better placed or more timely. Having previously used an “underqualified” commercial nursing facility (we are being generous ere), followed by a harried attempt at in-home care, using resources from afar, to care for an 88 year old stroke patient was difficult, at best. We will never forget the fateful telephone conversation (13 Dec 2009) with Jacque D. to learn about Irvine Cottages. We were describing Charlie’s very demanding condition and much to our surprise, Jacque’s response was “we’ve never given up on anyone”. Truer words have never been spoken. The team at Irvine Cottages turned a daunting family task into an enjoyable experience for Charlie's last months. We will truly miss our visits to Southern California - the inviting and well designed cottage, the smile on each caregiver’s face and the professional / proactive backup staff, all of which afforded the family a feeling of “you’re in good hands, Charlie boy”. We sincerely hope in time of need, you’ll be met with the same warmth, enthusiasm and expertise that we received.

Auf Wiedersehen,

Bill & Sally Browne - Surprise AZ
Betty & Jerry Rouchka - Carmel, NY

P.S. The flower arrangement was beautiful - another testament to the Irvine Cottage spirit.

Wednesday, February 17, 2010

Jerry and Betty Rouchka - Taken by the sincerity and professionalism

“Our visit to Southern California has many benefits. Firstly, we’ve been able to thaw out. More importantly, we’ve been able to experience the workings of Irvine Cottages.


IT HAS BEEN WORTH THE TRIP!!


We’ve been highly taken by the sincerity and professionalism that was brought to the lunch table. Your resources have met the needs of my uncle (Charles Rouchka) a stroke victim. Managing him and his affairs is no longer frustration and chaos thanks to your leadership and team of dedicated pros.”


Thank you!


Appreciation from family and relatives:

Jerry and Betty Rouchka, Carmel NY

January 2010

Tuesday, February 16, 2010

Betty Pleva - A home away from home.

When our loved ones are in need of assisted living, they are sometimes fearful, resistant, and reluctant to leave their secured home environment. My Mother, Betty, had concerns about living in a Board and Care home, but when she was greeted by the smiling and soft spoken caregivers at Irvine Cottages, she began to feel at ease at her new home.


The Irvine Cottages offered several weekly activities for Betty to participate in. She was involved with art projects, music activities, and a daily exercise program. Betty immensely enjoyed the monthly holiday activities and especially, decorating the house for that particular holiday and of course, the elaborate birthday parties, picnics, and outings.



Mainly, it was every detail of her care that made her comfortable and confident about living at the Irvine Cottages. The trained caregivers are very diligent, understanding, loving, caring, and personable. The cheerful and calm ambience of the Irvine Cottages made this a home away from home for my mother.


Lynne Savran